• How can I install Awok iOS App?

    Here is a step by step guide.

    Note: You can directly download and install from here or alternately, you can also follow the below steps on your smartphone:


    Step 1: Open App Store on your phone and click on the search icon at the bottom of the screen.

    Step 2: Type Awok.com in the search bar and click Search.

    Step 3: Click the GET icon to download the App.

    Step 4: Once downloaded, click OPEN

    Step 5: Permission for notification pop-up will appear. Click Allow to keep yourself updated about your order status, promotional deals and flash offers.

    Step 6: Go through the useful App Tips

    Step 7: Select your Language


    Step 8: Select your "Country"


    You are done.

    Welcome to the family of our millions of satisfied users. Enjoy shopping!

    How can I create my Awok account on iOS App?

    Please follow this step by step guide to create your account.

    Step 1: Click on More at the left bottom of the screen.

    Step 2: Click on Sign In

    Step 3: There are two option to register your account:
    • Option 1: Use your Facebook account for one click registration
    • Option 2: Click on CREATE ACCOUNT

    Note: If you are already a registered on website, we strongly recommend you to use the same account details to login. It will help us provide you better experience by retrieving all of your profile information and products in cart so you do not miss your favourite products.


    Step 4: Insert your e-mail & choose a password and click REGISTER .

    Note: All the future communication will be done via e-mail, so we strongly recommend you to write the accurate and active e-mail ID.



    Step 5: Please provide your name and other details, so that we can provide you personalized experience.
    And you have done it! You are now a member of our millions of satisfied users.

    Note: Here is a guide to update your Address & Mobile number

    How to Login into iOS App?

    Please follow this step by step guide to login your account.

    Step 1: Open Awok.com App and click on More at the left bottom of the screen.

    Step 2: Click on Sign In

    Step 3: Enter your registered e-mail & Password and click LOGIN or you can also login via your Facebook account (if you registered via your Facebook account)

    You are in! Enjoy personalized shopping.

    How can I change my E-mail ID in iOS App?

    We strongly recommend you to keep your profile updated and accurate for smooth delivery of your orders and other processes.

    NOTE: You can change your e-mail ID on website only.


    Step 1: Sign In to your account from the top right corner on the website or click here



    Step 2:After login, go to your profile icon at the top right corner of the website and click My Account or click here



    Step 3:Click on the E-mail field to update your e-mail ID and then click Update Profile to save changes.


    Great! Your new email id is updated and now all further communication will be sent to that email id.

    How can I add/change my Mobile Number in iOS App?

    We strongly recommend you to keep your profile updated and accurate for smooth delivery of your orders and other processes.

    Change Mobile Number: You can change your mobile number on the website only. Here is a guide to change mobile number.

    Add New Mobile Number: Follow the below steps to Add a new Mobile Number:

    Step 1: Open Awok.com App and click on More at the left bottom of the screen.




    Step 2: Click on My Addresses from the list.

    Step 3: You can add multiple phone numbers. Please follow the images as per your need.
    • New Phone Number: On next screen, enter your Address & Phone Number and click Save .
    • Add additional Number: Click plus sign + at the top of the screen and provide additional Number and Address and click Save . Please do not forget to tap to select your Primary address.

    Great! Your new information is updated for all future communication.

    How can I add/change my Address in iOS App?

    We strongly recommend you to keep your profile updated and accurate for smooth delivery of your orders and other processes.

    Note: You can also update your Address on the website. Click here for guide.


    Step 1: Open Awok.com App and click on More at the left bottom of the screen.

    Step 2: Click on My Addresses from the list.


    Step 3: You can change or add multiple addresses. Please follow the images as per your need.
    • New Address: Enter your Address & Phone Number and click Save .

    • Edit Address: Click Edit to change/update your Address and click Save .
    • Add additional Address: Click plus sign + at the top of the screen to give additional address and click Save . Please do not forget to tap to select your Primary address.
    Great! Your new information is updated for all future communication.

    Why profile completion is important?

    Profile completion is extremely important for us to provide you the best experience on every step of your order.

    Here are some of the following benefits of updated profile:

    • Accurate E-mail helps you get important order notifications and best promotional offers.
    • Updated Mobile Number helps our support, sales and delivery teams to connect with you quickly when needed.
    • Correct and complete Address helps our delivery team to deliver your order without any delay or confusion.
    • Demographics (Gender, Date of Birth, etc) and Interests information helps our marketing team to send you the best deals and promotional offers
    • Your Credit Cards will help you save your cash handling charges and may be you can get some discount on our specific offers.

    All this information is saved in our secure and encrypted data base for you to use it for your future orders without doing same efforts again.

    How can I update/change my profile information in iOS App?

    We strongly recommend you to keep your profile updated for smooth delivery of your orders and other processes.

    Note: You can also update your profile on the website. Hereis a guide.


    Step 1: Open Awok.com App and click on More at the left bottom of the screen.

    Step 2: Click on My Profile from the list.

    Step 3: Update your Name & Password and click UPDATE PROFILE

    NOTE: You can change your e-mail ID on website only. Click here to change your e-mail id.

    How can I change my Password in iOS App?

    It's always recommended to keep the password that is NOT unique (like your name, birthday or etc) but easy to remember.

    Note: You can also update your profile on the website. Here is a guide.


    Here is how you can change the password:

    Step 1: Open Awok.com App and click on More at the left bottom of the screen.

    Step 2: Click on My Profile from the list.


    Step 3: Update Password and click UPDATE PROFILE

    Great! Your new password has been updated now.

    How can I change language & location in iOS App?

    Here is how you can change your language and location:

    Step 1: Open Awok.com App and click on More at the left bottom of the screen.

    Step 2: Click on Country/Language option.

    Step 3: Select your preferred "Country" & "Language"


    You are done!

    How can I logout from iOS App?

    Here is how you can logout from the App.

    Note: We strongly recommend you to remain logged in to the App to keep yourself updated about your order status, discounted offers and flash deals.


    Step 1: Open Awok.com App and click on More at the left bottom of the screen.

    Step 2: Click on Log out from the list.

    Step 3: Click Yes on the confirmation screen.

    You are logged out now. You can check our guide here to login again.