Getting Started

How can I create my Awok.com Account?

Step 1:Click on "Register" on the top right corner on the website or click here

Step 2: There are two options to register your account:

• Option 1: Fill out the form and click REGISTER
• Option 2: Use your Facebook account for one click registration

How can I update/change my profile information?

We strongly recommend you to keep your profile updated for smooth delivery of your orders and other processes.

Step 1: Sign In to your account from the top right corner on the website or click here

Step 2: After logging, go to your profile icon at the top right corner of the website and click My Account or click here

Step 3:On your profile page, you can update, modify & check anything you like (Eg, Profile picture, interests, mobile number, your password, and etc). We encourage you to complete your profile 100%. It will help us to provide you better shopping experience.

How can I change my E-mail ID?

We strongly recommend you to keep your profile updated and accurate for smooth delivery of your orders and other processes.

Step 1: Sign In to your account from the top right corner on the website or click here

Step 2: After login, go to your profile icon at the top right corner of the website and click My Account or click here

How can I change my Mobile Number?

We strongly recommend you to keep your profile updated and accurate for smooth delivery of your orders and other processes.

Step 1: Sign In to your account from the top right corner on the website or click here

Step 2: After login, go to your profile icon at the top right corner of the website and click My Account or click here
Step 3: Click on the mobile number field to update your number and then click Verify Number to save changes.
Step 4: You will get a Verification Code via SMS on your mobile. Simply enter that code and click submit .
Great! Your new Mobile Number is updated for all future communication.

How can I change my Address?

We strongly recommend you to keep your profile updated and accurate for smooth delivery of your orders and other processes.

Step 1: Sign In to your account from the top right corner on the website or click here

Step 2: After login, go to your profile icon at the top right corner of the website and click My Addresses or click here Step 3: On the Addresses tab, click Edit .

Step 4: Update/Change your desired information and click Update


Great! Your information is updated and it will help us deliver your order at the right address.

How can I change my Password?

It's always recommended to keep your password which is NOT unique (like your name, birthday or etc) but easy to remember. Here is how you can change the password:

Step 1: Sign In to your account from the top right corner on the website or click here

Step 2: After login, go to your profile icon at the top right corner of the website and click My Account or click here

Step 3: In Account tab, change your password and click "Update Password"

Why profile completion is important?

Profile completion is extremely important for us to provide you the best experience on every step of your order.

Here are some of the following benefits of updated profile:

• Accurate E-mail helps you get important order notifications and best promotional offers.
• Updated Mobile Number helps our support, sales and delivery teams to connect with you quickly when needed.
• Correct and complete Address helps our delivery team to deliver your order without any delay or confusion.
• Demographics (Gender, Date of Birth, etc) and Interests information helps our marketing team to send you the best deals and promotional offers
• Your Credit Cards will help you save your cash handling charges and may be you can get some discount on our specific offers.

All this information is saved in our secure and encrypted data base for you to use it for your future orders without doing same efforts again.