How can I raise a complaint to claim a warranty?
If your product is under warranty as per the policy, you can always claim for a warranty.
Follow the below stepsStep 1:
Sign In to your account from the top "right corner" on the website or click here
After login, go to your "profile icon" at the top right corner of the website and click "My Orders" or click here
Step 3:On "Orders" tab, click on "File Complaint" button located next to the order number on which you want to register a complaint.
Step 4: Verify all details (you can also make changes if required) and click on "OK, Next"..
Step 5: Select items on which you want to file a complaint.
Note: You can only file complaints for items which arecoveredunder warranty.
Step 6:Provide details in the "Reason" box, add images of the product and click "Next"
Step 6:Upload images (highly recommended) and click on "Submit" tab. This helps us understand your complaint better.
Step 8:Read all the "Terms & Conditions", and click "Agree & Submit".
Step 9:Your complaint has been submitted.
Our team will get back to you within 2 working days.
NOTE: You can always check the status of your complaint. Follow this guide